Terms & Conditions
Welcome to Manali Manor. We are delighted to have you stay with us. To ensure a smooth and enjoyable experience, please review our Terms & Conditions outlined below. By making a reservation or staying at our hotel, you agree to comply with these terms.
Reservations:
- Booking Confirmation: All reservations must be confirmed with a valid credit card. Your booking confirmation will be sent via email once the reservation is complete.
- Rate & Availability: Rates are subject to change and are based on availability. We recommend booking early to secure the best rate.
Check-In/Check-Out:
- Check-In Time: Standard check-in time is [X:00 PM]. Early check-in requests are subject to availability and may incur additional charges.
- Check-Out Time: Standard check-out time is [X:00 AM]. Late check-out requests are subject to availability and may incur additional charges.
Payment:
- Method of Payment: We accept major credit cards, debit cards, and cash. Payment is due upon check-in unless otherwise specified.
- Pre-Authorization: A pre-authorization hold may be placed on your credit card at check-in to cover incidental charges.
Guest Responsibilities:
- Behavior: All guests are expected to behave in a manner that respects the comfort and safety of others. We reserve the right to ask guests to leave if their behavior disrupts the peace or violates hotel policies.
- Damage: Guests are responsible for any damage caused to hotel property during their stay. Charges for repairs or replacements will be applied if necessary.
Smoking Policy
- Non-Smoking Rooms: Our hotel is a non-smoking property. Smoking is prohibited in all rooms and public areas. A cleaning fee will be charged for any violation of this policy.
Pets
- Pet Policy: Manali Manor does not allow pets on the property, with the exception of service animals. Guests traveling with service animals must inform us in advance.
Lost & Found
- Lost Items: The hotel is not responsible for lost or stolen items. Items found during your stay will be kept for [X] days. After this period, unclaimed items will be donated or disposed of.
Limitation of Liability
- Personal Property: The hotel is not liable for any loss, theft, or damage to personal property. We recommend securing valuables in the in-room safe or at the front desk.
Changes to Terms
- Updates: We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at+91 7807590990 or info@manalimanor.com. Our team is here to assist you and ensure a pleasant stay.
Thank you for choosing Manali Manor. We look forward to providing you with exceptional service and hospitality.